We experienced a major flood in our basement last summer after a freak storm and a sump pump malfunction. We called Best Plumber Seattle immediately, and they had a technician at our door within an hour. The technician installed a new sump pump for us, after discovering our old one had been installed improperly. We had never had a battery backup before, due to the increased cost, but Best Plumber Seattle talked us through the benefits of adding one onto our pump, and we ended up going for it. Last week, we lost power during a storm and thought we would have another flood. I went to the basement, and the sump pump was still functioning perfectly due to the battery backup.
I had a septic overflow about two months ago and called Best Plumber Seattle the next day. They were extremely busy, but still made my experience personalized and got a technician to my house within a few hours. They took time to explain what happened, why my system malfunctioned, what the repairs would look like, and how I could better prevent it in the future. The staff is really dedicated to their careers and it was the best plumbing service I’d received in a while. They were recommended to me by a neighbor, and I’ll be sure to spread their name from now on.”